Event Tickets Guide
Your complete guide to purchasing and using event tickets.
Finding Events
Browse upcoming events on the seller's Events page, listed by date.
Purchasing Tickets
- Select an event to view details
- Choose your ticket type and quantity
- Apply any discount codes
- Complete checkout
Some events are sold by another site. Their page shows a Get Tickets button
instead of ticket types, which opens the seller's site in a new tab. That seller
sends, transfers and refunds those tickets, so they won't appear under
My Tickets. An event marked No advance tickets needed has no ticket to buy or
collect here — it may be free, or sold at the door.
Accessing Your Tickets
After purchase, your tickets are available:
- Via email (check your inbox and spam folder)
- In your account under My Tickets
Each ticket has a unique QR code for entry.
At the Event
What to Bring
- Your ticket (phone or printed)
- Valid photo ID matching the ticket name
Check-In Process
- Approach the check-in area
- Display your ticket's QR code
- Staff will scan your ticket
- Enter and enjoy the event!
Transfers and Refunds
Transferring Tickets
You can transfer tickets to others:
- Go to My Tickets and open the ticket
- Click Transfer Ticket
- Enter recipient's email
- They'll get an email to accept it — the ticket is theirs once they accept (the offer expires after 7 days)
Refunds
Refund eligibility varies by event. Check the event page for specific policies.
Waitlist for Sold-Out Events
If an event is sold out, you can join the waitlist:
- Visit the event page
- Look for the Join the Waitlist form below the tickets
- Enter your email address (required) and name (optional)
- Click Join Waitlist
How the Waitlist Works
- Waitlist entries are processed first-come, first-served (FIFO)
- When tickets become available, you'll receive an email notification
- You have 48 hours to purchase using the priority link in your email
- If you don't purchase within 48 hours, the next person is notified
- You can only join the waitlist once per event